Providing Customer
Value
DIFCO
believes that success requires providing the highest level of value to the
customer.
- Quality
statistical process control; state-of-the-art equipment; 24 hour Q.C. team
- Service
quick turn-around time; friendly customer service; comfortable atmosphere to do
business in; 24-hour shipping and receiving
- Competitive Prices
efficient processing; highly developed cost management system
- Flexibility
multiple process lines and support equipment, many with backup capabilities;
capabilities of plating same parts on various process lines; 24 hour operation; ability to
make decisions and changes quickly
- Capabilities
specializing in high volume processing; large and small parts; special processing
- Lasting Relationships
product and plating knowledge, dependable and quality service, along with a desire to help
our customers be successful, have allowed DIFCO to
forge strong customer relationships
Friendly,
Rewarding Workplace
DIFCO
believes that a friendly and rewarding workplace not only makes life nicer for those who
work here, but also motivates employees to increase productivity and efficiency. The
"can do" attitude has been vital to the success of the company. The
following list provides examples of DIFCO's commitment
to a friendly and rewarding workplace:
- Employee of the Month Award
- Employee of the Year Award
- Attendance Incentive Bonus Program
- Performance (Productivity) Based Bonus Program
Continuing
Education
DIFCO
remains committed to achieving higher levels of education. The following programs
and certifications have been adopted by DIFCO:
- Employee Training Classes
- Safety
- Employee Orientation
- CPR and First Aid
- Forklift Operations
- Hazardous Materials
- State of GA Drug-Free Workplace
- Smoking cessation
- Supervisor Training
- Opportunities for Technical School or College
- National Association of Metal Finishers (NAMF)
- American Electroplating and Surface Finishing Society (AESF)
- Georgia Water Pollution Control Association (GWPCA)
- Precision Metalformers Association (PMA)
- Georgia Industry Association (GIA)
- Southeastern Fastener Association
ISO9001:2000
"Dixie
Industrial Finishing Company is committed to providing quality products and services,
while striving to exceed customer expectations through continual improvement."
The Top
Line Quality Objectives for DIFCO are:
- Customer:
Maintain customer satisfaction with zero rejects
- Employees:
Foster sound work ethics based on integrity and continual improvement
- Plant:
Provide a safe, clean workplace with an efficient use of resources
- Machinery:
Promote a proactive, preventive approach to maintenance
- Regulation:
Meet or exceed regulatory requirements
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